Fee Policy

Zing Car takes pride in being completely transparent with our Member / Customer. Here is a comprehensive list of fees for certain scenarios after you have booked your reservation.

Member’s / Customer’s Responsibility

If a Zing Car Member / Customer is violating the law or Zing Car rules, for example by over-speeding or driving drunk, the Member / Customer will be responsible for all damage, liability, and fines and could face legal action.


For vehicle rental details kindly refer 'fleet and tariff'


Tolls

Members are responsible for paying all tolls at the time they are due.

Traffic and Parking violations

Full payment of fines +  500 per 30 days late in payment

Over-speeding >= 115 km/ Hr

Per alert  300 over and above other fines that may have been levied

Smoking

 1,000 + applicable damage costs related to interiors

Lost / Damages interiors

Damage costs as per actuals

Vehicle Damage

Damage cost up to  15,000 (full-wrap insurance covers the rest)*

Towing and Impounding

No cost if caused by vehicle failure,
Full costs if caused by Member / Customer failure

Washing Charges

Hatchbacks: 350 , Sedans: 400 , SUVs :  500
If excessive cleaning required for interiors / Exteriors then charged as per actuals

Extra Kms (Per day allowed to drive 250kms)

Hatchbacks:  5/Km , Sedans:  6/Km , MUVs :  7/Km, SUVs:  8/Km

Late Hours (applicable upto 3 hours, above 3 hours full day rental charged)
Vehicle drop timings before 10:00PM

After 10PM one-day rental

Hatchbacks:  100/Hr

Sedans:  150/Hr

MUVs :  200/Hr

SUVs :  300/Hr

*Please note there are two cases where there will be exceptions:

  1. In the event the Member / Customer is found to be under the influence of alcohol during driving, the Member / Customer will be held liable for 100% of the vehicle damage bill as per the invoice received from the vehicle workshop.

  2. The Member / Customer will be liable for 100% of the entire vehicle damage bill in the event that the vehicle workshop and /or insurance company deem the damage to be consequential in nature (this will be clearly stated in the accident report). Consequential damage occurs when the Member / Customer continues driving even after an external vehicle impact, thereby severely undermining the condition of the vehicle.

Grounding charges will be applicable till the vehicle gets repaired.

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