Rights of Cancellation

Zing Car reserves the right to cancel the booking under following instances (indicated but not limited to).


1.  In case the document submitted by user is found to be invalid during the verification process.

2.  Basis the history of accidents or other incidents on the license.

3.  In case the user does not show up for 4 hours from the start time, booking will be cancelled by Zing car and no refund will be made.

4.  Right to admission is reserved and will be revoked by Zing Car if:

    • User is found in inebriated or drunken state.

    • Someone else is there to take the delivery apart from the licensed user.

    • User is not a trained driver/is a learning license holder.

    • Number of passengers is more than the seating capacity of the car.

    • User refuses to share the identification document.

    • User Misbehaves with the executive on ground at the time of delivery.


5.  In case of any unforeseen circumstances - Natural calamity, water logging, riots, political movement, extreme rainfall, accidents, landslides etc, Zing car reserves the right to either cancel the booking or provide alternate vehicle from the list of available cars at that given point of time.
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