terms & conditions

Please read these terms and conditions CAREFULLY. By accessing this website you agree to be bound by the terms and conditions below. These terms and conditions are subject to change without prior notice, from time to time in our sole discretion. We will notify you of amendments to these terms and conditions by posting them on the website. If you do not agree with these terms and conditions, please do not access this website and our services

  •  Customer / Member should fill fuel. The prices mentioned above are without fuel.
  •  If the vehicle is provided with Full Tank. Kindly return it full tank (Full tank should be only done in HSR Layout or BG road fuel stations), and Customer / Member needs to keep the bill handy & submit the same if asked by Zing Car executive.
  •  Wheel Alignment/Balancing Charges will be applicable if found missing upon the vehicle return.
  •  Damages caused due to Over-riding of clutch/ handbrake, will be charged as per the repair cost in showroom.
  •  Customer / Member will receive a warning email / text massage / Call (or may not get any alert ) along with a fine of ₹300 per alert for reaching a speed of above 115 Km/Hour and above during a reservation.
  •  Zing Car does not provide any insurance for any damages.
  •  If found evidence of smoking, liquid spills and fabric stains, Fixed 1000 Rs fine will be applicable along with the relevant cleaning charges.
    Vehicle will be fully washed & handed over. Customer / Member will be charged for washing charges in case if excess cleaning required (interiors / exteriors).
  •  Late hour charges are applicable till 3 Hours. Post 3 Hours full-day rental will be applicable.
  •  Vehicle pick-up & Drop will be between 6:00 AM to 10:30 PM. Post hours, Customer / Member need to return on next working day, & One more day rental will be calculated.
  •  In case of any accident or damage, vehicle will be sent to the authorized dealer for the estimation. The insurance will be claimed if the Customer / Member is willing so, insurance difference amount and grounding charges (minimum rent applicable for number of days vehicle occupied in garage) the vehicle should be settled by the Customer / Member. Customer / Member should approve not to argue or bargain for repair charges.
  •  In case of any traffic violation bills needs to be cleared before handing over the vehicle. Twice the amount of the traffic penalty would be charged if unpaid or found unpaid later.
  •  Extension of contract without notification will be charged 500rs as a fine, Customer / Member will be responsible for the next booking charges.
  •  Shorten of contract with or without notice, Customer / Member will be liable to pay actual booking cost.
  •  Payments owed by Customer / Member will be deducted from the security deposit. If the security deposit does not cover such payments, the balance should be paid by the Customer / Member.
  •  If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
  •  We operate a complaints handling procedure & emergency services hotline, which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments in wringing to our executive or call us on +918884560602(Timings: 8:00 AM to 7:00 PM).
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